House rules that guests actually follow

Put the real limits on the listing

Quiet hours, smoking, parties, extra overnight visitors, pets, shoes, kitchen use. Write them on the page before anyone pays. A guest who books has already agreed. A rule you mention at the gate is a request, not a condition they chose.

Reservation screening can refuse bookings that look like a party — house rules make that screen honest. If you will not host a hen night or a wedding table in the yard, say so. Do not hide the limit in a paragraph of poetry.

• Quiet hours
• Smoking and vaping
• Events and extra overnight guests
• Pets
• Shoes and shared spaces

If you live in the house

Say that you live on the plot or share a kitchen, bathroom or yard. Write which rooms are theirs and which stay closed. A family house in Sheki or Lankaran is not a hotel corridor. Guests who want that house will book it. Guests who do not will book somewhere else — that is the point.

If children in the family use the yard in the morning, write it. If a neighbour’s dog is always there, write it. “We live here” is not an apology. It is how someone decides at checkout on abaz.az.

Local customs that are not optional

Mud to the door, carpets inside, a steep ice path, a wood stove you do not want left alone — those are rules as much as “no parties”. Write the custom in one plain sentence. “Shoes off because the house is carpeted and the yard is mud” is clearer than “please respect our home”.

Check-in is 15:00 and checkout is 11:00 unless the listing says otherwise. If you need them out earlier for a Friday turnover, write that on the page, not in a message the night before. Times they did not agree to are how disputes start.

Repeat the two or three that matter

The listing can hold a short set. The check-in note should repeat the two or three that actually break a stay: no extra mattresses for friends, no smoking indoors, the gate locked after 23:00. Guests forget a wall of rules. They remember what you said the afternoon they arrived.

Keep the same words in the Absolute inbox. Do not invent a new rule on WhatsApp after they have paid. A file we cannot see is a file we cannot help.

When a guest breaks a rule

Message them on the reservation the same day. Be specific: the music after quiet hours, the third car, the cigarette on the balcony you forbade. Ask them to stop. Copy Absolute on the same thread. Do not wait until checkout to “tell the office”.

If they will not stop, or the house is at risk, write Absolute immediately. AbsoluteCover for hosts includes a 24-hour safety line. If anyone is in danger, call 112 first in Azerbaijan, then tell us. Do not invent a cash fine at the door that never enters the thread.

What rules cannot do

Rules cannot refuse a guest because a name looks foreign, or because they booked from another country. They cannot cancel a stay you already accepted because a better weekend appeared. They cannot replace a listing that promised a kitchen and delivered a kettle.

Write the limits that are real. Keep them short. If a rule is only there to sound strict, cut it. Questions about a rule that is already on the page — write through the contact page; we reply from info@abaz.az.