How Absolute Stays protects hosts

AbsoluteCover for hosts

You host. We stand behind the stay. There is nothing extra to buy. Cover applies to Absolute Stays reservations — not a cash booking outside the listing. Friends and repeat guests should still book through Absolute so verification, the 15% guest programme fee and the AZN payout stay on one record.

AbsoluteCover is on the listing from the first live night. Always included, always free for the host. There is no Superhost path that unlocks a better policy. Every live stay on Absolute Stays carries the same cover.

• Up to $3M USD damage protection if a guest causes damage and will not pay
• Up to $1M USD liability insurance
• Guest identity verification — SIMA in Azerbaijan, biometric checks for other guests
• Reservation screening to reduce parties and surprise groups
• A 24-hour safety line

Guest identity verification

Booking guests complete identity verification before they arrive. In Azerbaijan, SIMA. Other guests, biometric verification. You see who is coming on the dashboard before they reach the door. Online check-in is part of that same path.

A verified guest is not a promise that nothing will break. It is a named person on a reservation Absolute can stand behind. A cash booking at the gate has no SIMA record, no AbsoluteCover, and no AZN payout on the programme.

Reservation screening

We screen reservations to reduce parties and surprise groups. House rules — quiet hours, smoking, extra overnight visitors, the number of guests — belong on the listing before they pay. If a booking looks wrong, we can stop it before the drive from Baku.

If a guest breaks a serious rule after they arrive, message them and Absolute the same day. Hosts and guests review each other only after a completed stay. You see the guest’s profile before they arrive.

If something is damaged

Walk the house the day they leave. Photograph. Ask the guest to pay. Then file AbsoluteCover within 14 days of checkout or before the next guest — whichever comes first. No AI-edited evidence. Approved payouts are in AZN.

Wear and tear, damage that was already there, and bookings outside Absolute Stays are not covered. Read the full AbsoluteCover for hosts page for exclusions. Closing a night to document damage is cheaper than letting the next guest walk into a broken house.

Liability

AbsoluteCover includes up to $1M USD liability insurance for rare cases where a guest is hurt or their belongings are damaged or stolen while staying at your place. This is not a substitute for any insurance you already carry on the building, and it is not legal advice.

Cover sits on the Absolute Stays reservation. It does not follow a side booking, a party you allowed off the listing, or a night you sold at the gate. The 15% guest programme fee is collected on the stay subtotal; it is not taken from your nightly floor, and it is not a premium you buy.

If you feel unsafe

Leave if you can. Call local emergency services — 112 in Azerbaijan. Then the AbsoluteCover safety line, by phone, WhatsApp or chat. Hosts and guests use the same 24-hour path.

Questions that are not an emergency go through the contact form on abaz.az. We reply from info@abaz.az. If you need to close nights after an incident, close them on the calendar the same hour and tell Absolute. A host cancellation after they have left Baku is how the next conversation starts — safety first, then the reservation.