Your account and reviews
Your Absolute Stays account
One login for wishlists, reservations and messages. You must be 18 to book. Keep the email you used — that is how we reach you.
What the account holds
One login holds saved stays, the trips you booked, drafts, messages and the language you last used. A creator username you entered at checkout stays on that reservation. Wishlists are on this device until you log in on another.
The account is how we find your reservation file. Keep the email you used. That is the address confirmations and check-in steps go to.
Who can book
You must be 18 to book. The names on the reservation should be the people at the door. Booking for someone else still needs their identity when we ask — SIMA in Azerbaijan, or the biometric step we show other guests.
A child on the reservation is a guest count, not a second login. Pets are a listing question, not an account setting. Extra cousins at 23:00 are still a message to Absolute.
Identity when we ask
If we need identity for a booking, we will ask on Absolute Stays. Guests in Azerbaijan may complete SIMA. Other guests complete the step we show. We do not ask you to send a passport photo over WhatsApp to a stranger.
Verification is part of AbsoluteCover. A pending identity step is not a stay. Do not expect a gate code until online check-in is complete.
Security
Use an email you control. Do not share check-in codes in a public post. Do not give a friend your login so they can “just change the dates”.
If you no longer use an email, write through the contact form before you lose the inbox. We reply from info@abaz.az. A reservation we cannot reach is a reservation we cannot help.
If someone booked in your name
If someone booked in your name, write through the contact form with the subject Absolute Stays privacy or account — or email info@abaz.az with that subject. We can freeze a reservation that looks stolen.
Do not pay a second person who claims they can “unlock” your trip. Keep the thread on Absolute Stays. Off-platform cash to a stranger is not how we restore an account.
How we reach you
Confirmations, check-in and review invites go to the email on the account. WhatsApp and chat on the reservation are for the stay in progress. The contact form is for account and privacy questions.
You must be reachable on the email you booked with. If that inbox is dead, say so before check-in. Your account is one login. The house still expects the names on the reservation at 15:00.
